Atria Senior Living

Staffing Coordination Specialist - Atria Home Care

USA-NY-New York City
Category
Human Resources
Community Name
Atria Home Care
Requisition ID
2017-53337
Employment Type
Full-Time

Overview

Atria Home Care is a subsidiary of Atria Senior Living that proudly provides services to those in need of care in New York City, Queens, the Bronx, Nassau, Suffolk and Westchester counties. We offer a complete range of personal support, nursing and companionship services available 24/7. Our clients receive one-on-one care from certified caregivers, all in the privacy and comfort of their house, hotel or senior living community. All of our caregivers must be certified as a home health aide (HHA) or personal care aide (PCA) by the State of New York, and are directed and supervised by a registered nurse. Once hired, we carefully train each caregiver to meet our standards of quality and service and enroll them in continuing education programs, including fire safety, emergency procedures, client rights and infection control. We also take the time to gather information from our caregivers – from hobbies to second languages to cooking specialties – so we can match residents with caregivers who meet their needs on a practical and personal level.

 

Atria is an equal opportunity employer.  Atria provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, age, national origin, disability, veteran status, or any other classification protected by applicable law.  Atria also does not condone or tolerate an atmosphere of intimidation or harassment based on these protected classifications.  We require the cooperation of all employees in maintaining a discrimination-free and harassment-free work environment.

Responsibilities

  • Collaborates with the Director of Staffing Coordination to arrange and coordinate scheduling of all HHA/PCA and Nursing assignments in consultation with Nursing Services Director and/or administrators, assuring coverage of all assignments.
    • Coordinates the creation, updating, and maintenance of all HHA/PCA and Nursing schedules.
    • Notifies staff of schedule requirements and changes.
    • Notifies nurse supervisors and administration of scheduling, including problem areas.
    • Assists with maintaining established on call staffing par levels.
    • Maintains staffing communication documentation (E-mail addresses, phones numbers, mailing address, & various staffing tool(s).
  • Provides direct marketing through telephone communications and appropriate follow-up.
    • Uses correct telephone skills during intake procedure.
    • Maintains documentation. (Staffing/ Recruiting spreadsheets)
    • Maintains file for all pending client cases.
    • Maintains on call sheet.
    • Maintains current and up to date availability tracking tool for Staff
  • Assists with scheduling client services staff according to agency policies, procedures and standards.
  • Administers the pay roll function as appropriate/assigned by Agency Business Director (ABM).
  • Supports the QE process through routine audits to ensure compliance, and makes suggestions to correct any problem areas.
  • Maintains medical records and completes paperwork in compliance with regulations and Agency policy.
  • Maintain positive relations with clients’ families and physicians.
  • Maintain active community and professional ties.
  • Reception/Telephone Duties receive and transmit incoming calls to the proper party
  • Filing and Reporting, establish and assist and maintain client files, using alphabetical and numerical systems, revising and updating periodically.
  • Computer/Data entry .
  • Typing/Transcription.
  • Support the Community Business Director with Client Services Agreements as directed.
  • May perform other duties as assigned.

Qualifications

  • High School Graduate
  • Work experience as an administrative assistant or related field. Experience in community health preferred.
  • Able to work flexible work hours due to demands of position, including weekends.

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